FAQs

Yes we deliver! Our courier partners are Royal Mail and ACP.

Free local delivery is available. Please enter your postcode at checkout to see if you are within the delivery area.

We ship to all parts of the UK.

We handle your online orders with the utmost care and attention. However, due to the delicate nature of our products, there is a chance that packaging or items may be damaged during shipping. 

Since we cannot control how the courier manages our parcels, we are unable to accept responsibility for any damage that may occur. In the event your items are badly received, please contact the courier directly.

We do not provide refunds or replacements for damaged items. Please keep this in mind when placing your order.

Delivery time is 1-2 working days depending on time and date of order. 

Weekend deliveries are not available.

No, we use Gurr (jaggery) in all of our products. Jaggery is a natural sweetener loaded with antioxidants and minerals like iron, magnesium, and potassium.

All of our products should be stored in a cool, dry place. Products can be refrigerated as well. 

Best enjoyed at room temperature.

Consume within 6 weeks for optimal freshness.

We'd be delighted, please contact us!

- Call us on +44 (0) 7946 227 047 

- Send us an email at support@guriyasgurr.com

- Send us a message on the contact form

Unfortunately, due to health and safety reasons, returns are not permissible.

All of our allergen information can be found here.

Please do note: we manufacture our products to the highest standards. Although our products do not contain gluten, they are manufactured in a kitchen where gluten, dairy and nuts are present.
Any more information, please don't hesitate to reach out to us.

Send us an email at support@guriyasgurr.com and we will be happy to answer your query!